Returns & Exchanges

At Aspen Of Hereford, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team or log into your account to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Package

  Affix the provided return label to your parcel and drop it off at your nearest authorized shipping center or post office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.